When I first chatted with today’s guest for this week’s episode, a very specific phrase kept coming to my mind. She is a ‘breath of fresh air.’
Hopefully, it won’t be the last time she and I talk.
Her name is Pam Marmon, and if there’s anyone who should know what it takes to successfully navigate change and transform an organization in the process, it’s her.
After all, at age 12, she and her family moved to the U.S. from Bulgaria.
Can you imagine moving to a new country where you know no one, don’t know the language, you’ve left behind all your friends…and you’re 12?!
Resilient doesn’t even begin to describe her.
Her new book, by the way, is called No One’s Listening and It’s Your Fault: Get Your Message Heard During Organization Transformations.
To put it simply, Pam’s book is about one thing: with the proper process, change is not hard.
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