323: Using Authority, Warmth, and Energy to Get Exceptional Results

If you’re not a big fan of the sound of your own voice, you’re certainly not alone

In fact, that opinion puts you squarely in the majority. Most people can’t stand the way they sound.

steve herz

Remember hearing your recorded voice played back for the first time? Yeah. Probably not fun.

Most of us are not even using our natural dynamic voice when we speak, and that’s what today’s guest Steve Herz is here to help with.

The overwhelming majority of the speaking we do is what he calls “private speaking.” We’re not on a stage presenting, in other words. We’re in conversations with one or a few other people.

Yet, there is very little about these speaking moments and a TON written about presenting to crowds from a stage.

Enter Steve Herz. Steve’s book is called Don’t Take Yes for an Answer: Using Authority, Warmth, and Energy to Get Exceptional Results.

It explains why positive feedback limits personal and professional growth and then teaches you how to embrace hard truths and critical feedback to escape mediocrity and break away from the pack.

Click the play button below to join our conversation now, or keep scrolling for a summary.

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In today’s episode, Steve and I explore:

  • Why he believes your level of success is dependent upon your willingness to “stop taking YES for an answer?”
  • We’ll dive into what he refers to as his AWE framework for developing Authority, Warmth, and Empathy
  • What he means when he says “Your voice is your second face.”
  • And lots more!

Steve in Action

Steve’s Book

You can order Don’t Take Yes for an Answer: Using Authority, Warmth, and Energy to Get Exceptional Results right now!

Books Steve Recommends

Change Your Voice, Change Your Life: A Quick, Simple Plan for Finding & Using Your Natural Dynamic Voice by Morton Cooper

When Pride Still Mattered: A Life of Vince Lombardy by David Maraniss

Seabiscuit: An American Legend by Laura Hillenbrand

How to Win Friends and Influence People by Dale Carnegie

Check Out These Additional Resources

Visit Steve’s website for more on him and his work.

Grab a copy of Steve’s book now.

Invite Steve to keynote your next event.

Connect with Steve on Twitter and LinkedIn.

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