Category Archives: Leadership

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280: Why Your Customers Hate You and How to Fix It

With John R. Brandt, author of Nincompoopery

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When it comes to seeking out authors to consider for the show, one of the first things I look at to gauge my own interest is their book’s title.

So, when I was introduced to the book being featured on today’s episode, needless to say, it immediately got my attention.

john r. brandt

It’s called Nincompoopery: Why Your Customers Hate You and How to Fix It and is written by former journalist John R. Brandt.

John is an intelligent and wonderfully funny writer. I found Nincompoopery to be an educational AND enjoyable read. I think you will too

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278: How to Become the Leader You Would Follow

With author Scott Jeffrey Miller

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More than in recent memory, I have a ton in common with today’s guest on Read to Lead.

That’s the fact that we both have learned many valuable leadership lessons the hard way.

scott jeffrey miller

His name is Scott Jeffrey Miller of FranklinCovey, and his new book is called Management Mess to Leadership Success: 30 Challenges to Become the Leader You Would Follow.

I saw my past self (thankfully) in so much of what Scott writes regarding his past leadership mistakes.

It’s an incredibly useful book for leaders, particularly Challenge 12 on leading difficult conversations, and one I read cover to cover.

For more on how to become the leader you would follow, check out today’s interview by hitting “play” below.

For a summary of our conversation, keep reading.

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277: How to Succeed in a Project Driven World

With Antonio Nieto-Rodriguez

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Today’s show and guest is the result of an introduction by another, much-loved guest.

This former guest is Dorie Clark. Dorie has appeared on Read to Lead twice before.

antonio nieto-rodriguez

Recently, though, she introduced me to the man who sits in the guest chair today. His name is Antonio Nieto-Rodriguez.

Antonio is the world’s champion in project management, recognized by Thinkers50 with the prestigious award “Ideas into Practice”.

He is also the creator of concepts such as the Hierarchy of Purpose, featured by Harvard Business Review, arguing that projects are the lingua franca of the business and personal worlds from the C-suite to managing your career or relationships.

For more on how to succeed in a project-driven world, check out today’s interview by hitting “play” below.

For a summary of our conversation, keep reading.

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276: 50 1/2 Ideas to Become a Digital Leader

With former Amazon Executive John Rossman

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If you run a business, at one point or another you’ve probably said to yourself when facing some obstacle ahead of you, “What would Amazon do if they were in this situation?”

Or maybe, “What would Jeff Bezos do?”

John Rossman

One person who is uniquely qualified to answer that question is my guest on the show today, John Rossman.

He is a former executive at Amazon and was responsible for launching and scaling Amazon Marketplace, which now accounts for more than half of all sales at Amazon.com.

He previously wrote The Amazon Way, and this year published a brand new book. It’s called Think Like Amazon: 50 1/2 Ideas to Become a Digital Leader.

To gain incredible insights on how one of the world’s largest and most successful companies thinks and operates, check out today’s interview.

For a summary of our conversation, keep reading. To listen now, click the play button below.

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Encore Episode: 5 Killer Books on Public Speaking and Effective Communication

Featuring Alan Alda, Michael Port, and more!

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As I take some time off to visit with family, I decided to create this special encore episode just for you.

If you’re new or relatively new to the podcast, chances are good you’ve not experienced Episode #200 before. And if you’ve missed Episode #200, you’re even less likely to have heard the five interviews featured in it.

episode 200

These five interviews just happen to be among my all-time favorites, and not just because they include discussions on one of my favorite topics.

Click the “play” button below for more on the topic of effective public speaking and communication.

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