464: The Power of Clarity with Ann Latham

In 2021, when my book was released, I was invited shortly after to speak to a group at LinkedIn. LinkedIn staff were kicking off year two of their book club, and had chosen to do so with Read to Lead.

ann latham

My invitation to join that group came from Dan Horowitz, LinkedIn’s senior director of LinkedIn ads. It was a great experience.

Dan reached out last year and introduced me to author Ann Latham. Ann has written several books and hundreds of articles over the years. I had her on about 10 weeks ago to discuss her book called The Disconnect Principle: Eliminate Difficult Conversations with Clarity and Empathy.

Today, I’ve invited her back to talk about her modern-day classic, released in 2021, called The Power of Clarity: Unleash the True Potential of Workplace Productivity, Confidence, and Empowerment.

In The Power of Clarity, Ann Latham exposes the unrecognized confusion and explains how to eliminate it. This fascinating guide to workplace productivity and effectiveness draws upon extensive research and case studies to demonstrate how you can get better results in far less time while also increasing confidence and commitment.

Intrigued? Click the play button below to learn more about Ann and her book.

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463: Redefining What It Means to Sell with Colin Coggins and Garrett Brown

My guests today ask the question, “What if the greatest salespeople on the planet are the opposite of who you think they are?”

Colin Coggins and Garrett Brown

Everyone sells, every day. It’s why the most successful people are better than most at selling themselves, their ideas, or their products. Yet when people hear the word “sales” they think of an overly confident, articulate extrovert at best, or, worse, a pushy, know-it-all huckster.

In part, because of these misperceptions, when they find themselves in a situation where they need to sell, they feel compelled to put on the persona of a “good salesperson.” But there’s a disconnect between who we think good salespeople are and who they actually are.

In any room, they’re not the most self-confident, they’re the most self-aware. They’re not the most sociable, they’re the most socially aware. And they don’t succeed in spite of obstacles, they succeed because of obstacles.
 
The Unsold Mindset reveals a counterintuitive approach to not just selling, but life. This book is not about “building rapport,” “objection handling,” or “trial closes.” It’s a journey toward an entirely new mindset — because the greatest sellers on the planet aren’t successful because of what they do, they’re successful because of what they think.
 
Being a good person and a good salesperson aren’t mutually exclusive. The Unsold Mindset will change the way you think about selling and the way you think about yourself.

I hope you’ll click the play button below to learn more about Colin, Garret and their work. For a summary, just keep scrolling.

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What Are Your Trying to Say? Bring Your Ramblings Into Focus with the OASIS App

Let’s say you’re having trouble articulating your thoughts about a particular topic you want to write about, present about, or record a video about.

For those who’ve gone through Note-Making Mastery, you know that one of your first steps might involve looking through what’s already in your central hub or second brain.

Though the website currently touts “create video with our voice,”​ for now, it’s helping users like me articulate their ideas

Often times you go there to realize you’ve already written bits and pieces on the topic. You just need to connect, in a cohesive narrative, what you’ve already done the work to collect.

But what if there’s nothing there yet?

Maybe you’re in the beginning stages of gestating a new idea. You want to write it down but you know your fingers won’t be able to keep up with your brain.

You could record yourself on your phone, but then there’s the chore of getting it out of your phone later, not to mention being able to make sense of your ramblings.

Enter a new app (currently for iOS only and in beta) called OASIS.

OASIS records your voice, instantly transcribes what you said, AND instantly offers several use cases for coherently sharing those ideas. The interface is simple and looks like this.

Just tap “record” and start talking to capture those fleeting thoughts that so often get away from you

I used it to record about a minute’s worth of thoughts for the very email you’re reading right now. As soon as I tapped “Stop,” I had this on my screen (never mind that Read is spelled as REED):

I get an instant transcript of my recording

What I might do next, is copy and paste the transcript into ChatGPT and precede the transcript with a prompt that looks something like this (hat tip to Dan Shipper for the prompt):

This is a transcript from a writer talking about ideas they might turn into pieces of writing. Please summarize the ideas they had in bullet point form. Don’t include ideas that don’t make grammatical sense or might have been mistranscribed. If there is anything like that, include it in a separate section labeled: Scratch

In fact, I did just that. Here’s what ChatGPT gave me in response:

Ideas:

  • Explaining the OASIS app to members of the REED to lead community
  • Using a central hub or second brain to connect past writing about a topic into a cohesive narrative
  • Starting the writing process by recording thoughts on a phone to avoid finger fatigue

Scratch: None.

Admittedly, this output was not particularly useful in this one-minute sample, but imagine you’ve rambled for several minutes. The more ChatGPT (and OASIS) has to work with the better.

If your transcript is initially difficult to dissect, popping it into ChatGPT with a prompt similar to the one above could make a world of difference in helping you parse your thoughts and ideas, and give you places to go you hadn’t yet thought of.

Back to OASIS.

With just that one-minute ramble recorded into OASIS, I not only got an instant transcript but also suggestions for how I might share my ideas (again, probably more useful with more ramblings):

A sample LinkedIn post and text generated from my ramblings

I scroll up to see a suggestion for a LinkedIn post and a sample text message. If I want to “remix” these initial iterations, I can tap the remix button on the right (or favorite the result, share the result, or copy the result for pasting elsewhere).

As I continue to scroll up, I see that OASIS has also created a “Professional Email,” an “Explain Like I’m Five” message, a “Clarity” sample, a Twitter thread (though there’s not much more than a single sentence with hashtags,) an Outline, and a Blog Post.

All in just a few seconds!

Again, my example is a short one but, for context, here’s the Blog Post that came from my ramblings:

Blog post sample created by OASIS from my ramblings

Needless to say, if you’re the type of person who prefers thinking out loud over typing or writing down your ideas by hand, at least at the outset, I encourage you to check into OASIS (scroll down for details).

Have a great weekend,

Jeff

***

To add your name to the OASIS waitlist, just go here.

I added my email address just this morning and received a text almost immediately inviting me in. You’ll likely be expedited if you take their survey, as I did.

The app is currently in private beta.

This means that if you do get the go-ahead to jump in, you’ll need to download the Test Flight app from the Apple store first.

There are also occasional “at capacity” issues they’re working through.

Again, it’s in beta, so just be patient. 🙂

462: Make More Sales, Build Loyal Relationships, and Make More Money with Jen Gitomer

I have my friend Honorée Corder to thank again for this week’s guest. She’s always helping to introduce me to new and interesting people.

jen gitomer

The latest person on that list is Jen Gitomer. In 2019, she published the book we’re focusing on today.

It’s called Sales in a New York Minute: Make More Sales, Build Loyal Relationships, and Make More Money.

You’ve heard the term ”…in a New York minute,” and you have your own ideas of what it means. Jennifer defines it as ”fast, clear, direct, and successful.” That’s the way of New York, and it’s the way sales are made (or lost) in New York City, and everywhere else on the planet.

She grew up in a successful book manufacturing family business run by her parents. Their dinner table conversations were a MBA real-world business education years before she graduated from the Olin School of Business at Washington University in St. Louis.

Jennifer is a speaker, trainer, writer, blogger, Facebooker, Instagrammer, Tweeter, podcaster and YouTuber. She is online and on the money, and her mission is to teach you how to make it anywhere.

I hope you’ll click the play button below to learn more about Jen and her work. For a summary, just keep scrolling.

Join in on our chat below

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Building Better Relationships: The Importance of Effective Communication in the Workplace

In today’s fast-paced and ever-changing business landscape, communication is a crucial aspect of success. It enables individuals to collaborate, share ideas, and complete tasks efficiently. However, poor communication can lead to misunderstandings, miscommunication, and decreased productivity. To overcome these obstacles and improve communication in the workplace, it’s essential to understand the barriers that exist and implement effective strategies and techniques.

Barriers to Communication

Communication barriers are anything that obstructs the flow of information between individuals or groups in the workplace. They can take various forms, including language differences, cultural differences, and technology issues. For example, language differences can make it challenging to communicate effectively, while cultural differences can impact nonverbal cues and communication styles. Technology can also create communication barriers, such as unreliable video conferencing software or internet connections. When communication barriers are present, they can negatively impact productivity, morale, and overall job satisfaction.

Overcoming Communication Barriers

To overcome communication barriers, organizations need to prioritize communication and make it a key part of their workplace culture. Encouraging active listening, using clear and concise language, and promoting a positive and open workplace culture can help improve communication and enhance job satisfaction. Additionally, technology can be a powerful tool for enhancing communication and collaboration, but it’s important to ensure that everyone is using the same tools and establish clear expectations for communication.

Improving Verbal Communication

Verbal communication is an essential aspect of effective communication in the workplace. To be effective, it must be clear, concise, and involve active listening. To improve verbal communication skills, you should avoid distractions, ask questions, and summarize key points after a conversation. By implementing these strategies, you can enhance their ability to communicate effectively in the workplace.

Improving Written Communication

Written communication is also a crucial aspect of effective communication in the workplace. To be effective, it must be clear, concise, and avoid ambiguity. To improve written communication skills, use clear and concise language, proofread your messages before sending, and be as specific and concise as possible.

Encouraging a Positive Workplace Culture

Workplace culture plays a significant role in shaping communication in the workplace. A positive and open culture can foster effective communication and collaboration, while a negative or closed culture can create communication barriers and decrease morale. Organizations can encourage feedback, create opportunities for collaboration, and promote diversity and inclusivity in the workplace to create a more open and inclusive culture.

Leveraging Technology for Improved Communication

Technology has revolutionized the way we communicate, offering new tools and platforms for enhancing communication and collaboration in the workplace. From video conferencing to project management software, technology can help you and your team communicate more effectively, regardless of location or time zone. However, it’s crucial to ensure that everyone is using the same tools, establish clear expectations for communication, and encourage regular use of communication tools.

Conclusion

In conclusion, effective communication is a critical aspect of success in the workplace, and implementing strategies and techniques to overcome communication barriers and improve communication skills can have a positive impact on productivity, morale, and job satisfaction. By prioritizing communication, encouraging a positive workplace culture, and leveraging technology, individuals and organizations can enhance their ability to communicate effectively and succeed in the modern workplace.