Episode #076: Art of Work Author Jeff Goins Answers Listener Questions

Jeff GoinsIt’s only been a few weeks since he was last here and he just won’t leave us alone. But seriously…

After his guest spot on Episode #071, Jeff Goins asked if there was anything he could do especially for you as a listener and fan of the Read to Lead Podcast.

Well, after seeking feedback on the show, as well as from newsletter readers and members of our Facebook group, the answer was obvious: bring Jeff back to answer questions submitted by you.

I’ve curated some of my favorites. If you submitted a question, be sure a take a peek below to see if yours made the cut.

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Oh, and you still have a few days left to pick up Jeff’s upcoming book The Art of Work absolutely free (ends March 23rd).

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Episode #075: Cultivate Enduring Customer Loyalty with Noah Fleming

noah flemingMy guest today says loyal customers are the beating heart of of every great business.

In his book Evergreen: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving, Noah Fleming asks why so many companies act like adrenalin junkies, chasing after new customers at the expense of creating deeper, more profitable relationships with the ones they already have?

Evergreen exposes the mad pursuit for what it is: a brief spike in metrics and an ongoing revenue drain, as one-time customers fail to return. A better solution is to shift resources from attracting new customers to engaging the base–the path to stable growth, season after season.

I found Noah’s book fascinating, and I think you will too!

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Episode #074: How to Find Your Breakthrough Idea and Build a Following Around It

dorie clarkIf you’ve ever assumed, as I once did, that the best ideas are meant for those who get the breaks, who are smarter than you, have more money than you, or attended better schools than you did, then my guest today is about to challenge those assumptions.

In her second book called, Stand Out: How to Find Your Breakthrough Idea and Build a Following Around It, Dorie asserts that the idea that you can keep your head down, work hard, and expect to be recognized as an expert on the merits of your work, is an outdated one.

She says that to make a name for yourself, you have to be able to leverage what makes you unique; to capitalize on your own perspective and knowledge and, then, inspire those around you to listen and take action.

But figuring out how to go about this is often a difficult process. But that’s where Dorie comes in. Stand Out will not only shed light on finding the ideas that you can best speak to, but also how you can successfully build a loyal tribe to help you spread your message.

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Episode #073: How to Work a Room: The Ultimate Guide with Susan RoAne

Susan RoAneIf you’ve ever walked into a roomful of people at a business or social event and felt uncomfortable, you are not alone.

That’s probably one of the reason why Susan RoAne’s bestseller How to Work a Room has sold over 1 million copies in 13 countries.

Today, Susan shares with us her message of connection and communication. Whether meeting people offline or online, the 25th Anniversary edition of Susan’s book can help you make a great impression every time.

This new edition is fully revised and updated to include the role of technology and social media in networking, as well as Susan’s proven tips for using digital strategies to your advantage. Plus, practical hints for starting conversations and strengthening rapport with strangers.

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Episode #072: Get BIG Things Done Through Connectional Intelligence with Erica Dhawan

erica dhawan

I have the pleasure this week of welcoming Erica Dhawan to the show.

Erica is the Founder & CEO of Cotential, a global consultancy that accelerates the connectedness of employees, teams, customers and clients.

Through keynote speaking, training and consulting, she teaches business leaders and companies innovative strategies to create increasing value for customers and clients, deliver sustainable results and ensure future global competitiveness.

She writes for Harvard Business Review, Forbes, Fast Company and the Huffington Post. And, she is the co-author (along with Saj-Nicole Joni) of Get BIG Things Done: The Power of Connectional Intelligence.

Get Big Things Done provides the much needed answer to the yearning question of how to connect intelligently in today’s world, so that we can unleash our full human potential and accomplish remarkable results.

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