462: Make More Sales, Build Loyal Relationships, and Make More Money with Jen Gitomer

I have my friend Honorée Corder to thank again for this week’s guest. She’s always helping to introduce me to new and interesting people.

jen gitomer

The latest person on that list is Jen Gitomer. In 2019, she published the book we’re focusing on today.

It’s called Sales in a New York Minute: Make More Sales, Build Loyal Relationships, and Make More Money.

You’ve heard the term ”…in a New York minute,” and you have your own ideas of what it means. Jennifer defines it as ”fast, clear, direct, and successful.” That’s the way of New York, and it’s the way sales are made (or lost) in New York City, and everywhere else on the planet.

She grew up in a successful book manufacturing family business run by her parents. Their dinner table conversations were a MBA real-world business education years before she graduated from the Olin School of Business at Washington University in St. Louis.

Jennifer is a speaker, trainer, writer, blogger, Facebooker, Instagrammer, Tweeter, podcaster and YouTuber. She is online and on the money, and her mission is to teach you how to make it anywhere.

I hope you’ll click the play button below to learn more about Jen and her work. For a summary, just keep scrolling.

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Building Better Relationships: The Importance of Effective Communication in the Workplace

In today’s fast-paced and ever-changing business landscape, communication is a crucial aspect of success. It enables individuals to collaborate, share ideas, and complete tasks efficiently. However, poor communication can lead to misunderstandings, miscommunication, and decreased productivity. To overcome these obstacles and improve communication in the workplace, it’s essential to understand the barriers that exist and implement effective strategies and techniques.

Barriers to Communication

Communication barriers are anything that obstructs the flow of information between individuals or groups in the workplace. They can take various forms, including language differences, cultural differences, and technology issues. For example, language differences can make it challenging to communicate effectively, while cultural differences can impact nonverbal cues and communication styles. Technology can also create communication barriers, such as unreliable video conferencing software or internet connections. When communication barriers are present, they can negatively impact productivity, morale, and overall job satisfaction.

Overcoming Communication Barriers

To overcome communication barriers, organizations need to prioritize communication and make it a key part of their workplace culture. Encouraging active listening, using clear and concise language, and promoting a positive and open workplace culture can help improve communication and enhance job satisfaction. Additionally, technology can be a powerful tool for enhancing communication and collaboration, but it’s important to ensure that everyone is using the same tools and establish clear expectations for communication.

Improving Verbal Communication

Verbal communication is an essential aspect of effective communication in the workplace. To be effective, it must be clear, concise, and involve active listening. To improve verbal communication skills, you should avoid distractions, ask questions, and summarize key points after a conversation. By implementing these strategies, you can enhance their ability to communicate effectively in the workplace.

Improving Written Communication

Written communication is also a crucial aspect of effective communication in the workplace. To be effective, it must be clear, concise, and avoid ambiguity. To improve written communication skills, use clear and concise language, proofread your messages before sending, and be as specific and concise as possible.

Encouraging a Positive Workplace Culture

Workplace culture plays a significant role in shaping communication in the workplace. A positive and open culture can foster effective communication and collaboration, while a negative or closed culture can create communication barriers and decrease morale. Organizations can encourage feedback, create opportunities for collaboration, and promote diversity and inclusivity in the workplace to create a more open and inclusive culture.

Leveraging Technology for Improved Communication

Technology has revolutionized the way we communicate, offering new tools and platforms for enhancing communication and collaboration in the workplace. From video conferencing to project management software, technology can help you and your team communicate more effectively, regardless of location or time zone. However, it’s crucial to ensure that everyone is using the same tools, establish clear expectations for communication, and encourage regular use of communication tools.

Conclusion

In conclusion, effective communication is a critical aspect of success in the workplace, and implementing strategies and techniques to overcome communication barriers and improve communication skills can have a positive impact on productivity, morale, and job satisfaction. By prioritizing communication, encouraging a positive workplace culture, and leveraging technology, individuals and organizations can enhance their ability to communicate effectively and succeed in the modern workplace.

461: Audio Book Summary: Mindset by Carol S. Dweck

Today, I’m sharing an audio summary of one of the most popular books of the last 20 years. First, it’s difficult to believe it came out nearly 17 years ago.

Jeff Brown

The book I’m talking about celebrates its 17th anniversary on February 28th. The book I’m talking about of, course, is Mindset: The New Psychology of Success by Carol S. Dweck.

After decades of research, she discovered a simple but groundbreaking idea: the power of mindset.

In her book, she shows how success in school, work, sports, the arts, and almost every area of human endeavor can be dramatically influenced by how we think about our talents and abilities.

People with a fixed mindset—those who believe that abilities are fixed—are less likely to flourish than those with a growth mindset—those who believe that abilities can be developed. Mindset reveals how great parents, teachers, managers, and athletes can put this idea to use to foster outstanding accomplishment.

In this episode, I’m sharing an audio summary of Mindset, the audio version of the same written summary I share with my members inside the Read to Lead Community.

By the way, if you’d like to receive a new written book summary every week, jump on over to my Community page and sign up for free. You get access to the Read to Lead Community, the chance to interact with other readers, and a new book summary each and every week.

And, if you’d like to check out my audio summary of Mindset, just hit the play button below.

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456: The 6 Books I’m Most Excited About Coming Out in the First Half of 2023

Today, I share my research on the books coming out in the first half of 2023, and I’ve narrowed the ones you should have on your radar to six.

Jeff Brown

Based on their titles, descriptions, the author’s background, and their research, these are the books that I”m really excited about reading. Just yesterday I reached out to the first two authors on this list to invite them on to the show (the first of which has already responded with a “yes”). Hopefully we’ll accomplish getting all six on the show.

Perhaps I’ll do a similar episode in early July to cover books I’m jazzed about coming out in the second half of the year. We’ll see.

For a full list of the books I feature, as well as a brief summary of each, simply scroll down.

By the way, if you’d like to receive a new book summary every week, jump on over to my Community page and sign up for free. You get access to the Read to Lead Community, the chance to interact with other readers, and a new book summary each and every week.

Finally, if you’d rather hear about the books I feature in today’s episode, just hit the play button below.

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449: Communication Secrets of the World’s Greatest Salesman with Carmine Gallo

Today’s guest is a favorite of mine. That’s right. He’s been here before. In fact, today marks his third visit as a guest.

carmine gallo

His name is Carmine Gallo. He’s written bestselling books like Talk Like TED and The Presentation Secrets of Steve Jobs.

His brand new book, out today, is called The Bezos Blueprint: Communication Secrets of the World’s Greatest Salesman.

Carmine reveals the communication strategies that Jeff Bezos pioneered to fuel Amazon’s astonishing growth. As one of the most innovative and visionary entrepreneurs of our time, Bezos reimagined the way leaders write, speak, and motivate teams and customers.

The communication tools Bezos created are so effective that former Amazonians who worked directly with Bezos adopted them as blueprints to start their own companies. Now, these tools are available to you.

Intrigued? Click the play button below to learn more Carmine and his book.

Join in on our chat below

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